We’re so glad you’re considering a tour with us. Below are answers to some of the most commonly asked questions. If you don’t see what you’re looking for, feel free to reach out — we’re happy to help!

Why choose Experience Umpqua Tours?

We care about your experience! We’re great planners, excellent communicators, and have built wonderful relationships with our winery and brewery partners. Whether you want us to curate the day or provide safe, reliable transportation for your own itinerary, we handle the details so you can relax and enjoy. We are commercially insured, properly permitted, and enforce a strict zero-tolerance policy for safety.

How long do tours typically take?

All wine tours have a 4-hour minimum. Most tours run about 4.5 to 5 hours, depending on your itinerary, preferences and day of the week.

What’s included in the tour?

Every tour includes:

• Custom itinerary building & reservations

• Comfortable transportation

• Bluetooth connection or tailored playlist

• Bottled water & light snacks

• "Survival kits" with Liquid IV, Advil, ginger candies, and mints

We also provide a cooler for your purchases and space for personal items.

Are tasting fees included?

Tasting fees are not included. Many wineries waive fees with minimum bottle purchases — and we pass those savings on to you! This approach encourages you to explore and enjoy the wines without pressure.

What should we bring?

• A sense of adventure

• Weather-appropriate clothing (rain jacket, sunscreen, etc.)

• A valid ID

• Payment method for tasting fees and purchases

What vehicle do you use?

Our "Wine Wagon" is a 2019 Nissan NV 3500 12-passenger van. We limit tours to 10 guests for enhanced comfort and to provide room for purchases. The van is fully climate-controlled and maintained to the highest standard.

Can we drink alcohol in the van?

For the best tasting experience, we recommend not consuming alcohol between stops. Most guests find they enjoy the full flavor profile of wines more when not mixing beverages on the road. There is a $200 cleaning fee for any excessive cleaning - please visit our Terms of Service

Do you have wine storage?

Yes! We provide a cooler for your wine purchases. For large orders, we may be able to store and transport depending on your group size. We also offer local pickup and drop-off for bulk wine orders for an additional fee.

Is lunch provided? Can we bring outside food?

We provide light snacks. Let us know in advance if your group would like to bring a picnic or have lunch. We’re happy to include stops that allow for picnics or provide lunch options. We’re happy to accommodate providing a picnic lunch at an additional cost - Just ask!

Do you offer tours outside of wine tasting?

Yes! We love customizing unique experiences like brewery hops, farm tours, seasonal events, and themed excursions. Let us know your interests — we’ll help you build a one-of-a-kind adventure.

Do you offer multi-day tour discounts?

Yes! Contact us for a custom quote.

Do you operate year-round?

Yes, we operate in all seasons! Wine country is beautiful year-round, and many of our partners are open regardless of weather. We adjust our hours and recommendations based on the season for the best experience. We are closed for winter break between Thanksgiving through New Year’s Day.

Have another question? Feel free to contact us — we’d love to help you plan your next unforgettable adventure in the Umpqua Valley!